These documents provide information that will help administrators, architects, and planners to better understand and address challenges related to the development and management of their own wayfinding or donor recognition programs.
To request one of the documents described below, please use the form at the bottom of the page, or contact Steve Stamper at firstname.lastname@example.org or 512.476.7733.
This document outlines the master planning process that fd2s has developed during more than 25 years of research and analysis covering the use and administration of healthcare wayfinding systems. This process uses an in-depth period of review and analysis before beginning the consideration of any actual design concepts, which allows us to study the ways users interact with the system, look closely at the underlying project architecture and facilities program, and develop a thorough understanding of the institution’s graphic identity and brand message.
The resulting master plan creates consistency among the diverse tools that are used to deliver wayfinding information, fosters support from stakeholders throughout the organization, and, perhaps most importantly, establishes a roadmap for the consistent, long-term implementation of the wayfinding program.
At facilities ranging from hospitals and college campuses to performing arts centers and public sports complexes, administrators and fundraising teams are dealing with new challenges related to how donors should be recognized in the built environment.
This document will help development professionals and facilities managers get a better feel for the issues surrounding the creation of an institution- or facility-wide donor recognition program, assemble the team and resources required to tackle these issues, and then take the first steps toward the development and implementation of a successful donor recognition strategy.
This seven-page document discusses the growing challenges associated with moving patients and visitors to and through healthcare facilities, and how a well-structured wayfinding committee can help institutions address these challenges. The document also discusses a range of potential wayfinding committee members and their contributions, and describes a typical committee structure.
The document will be useful for facility managers or administrators at hospitals that are contemplating a major wayfinding initiative and wondering if a wayfinding committee will help their efforts, or those that have already created a committee and are looking to make it work more efficiently.
This document will help healthcare administrators and staff determine the extent of wayfinding problems in their facilities. It consists of questions – divided into the categories of signage, printed materials, interactive tools, operations, and other – that are intended to both bring conspicuous issues into clearer focus, and also point out less obvious missed opportunities for improving the patient and visitor experience with better wayfinding.
Rather than serving as a “test” or “scorecard” with results that are quantifiable, but not actionable, the self-evaluation is designed to jump-start further discussions about the wayfinding challenges facing an institution, and shed light on possible solutions.